Privacy policy

Last updated: 9 October 2026

Home Vanta respects your privacy and is committed to handling personal information responsibly.

This Privacy Policy explains what personal information we may collect, why we use it, how it may be shared and how you can exercise your rights.

1. Who We Are

Home Vanta

Website: homevanta.co.uk

Address:

Kiefernweg 8
53474 Bad Neuenahr-Ahrweiler
Germany

Email: contact@domaine.com

For privacy-related enquiries, please use the email address above.

2. Information We May Collect

Depending on how you interact with our website, we may collect information such as:

  • Name
  • Billing and delivery address
  • Email address
  • Telephone number
  • Order details
  • Payment-related information necessary to process your transaction
  • Customer service communications
  • Information you provide when contacting us
  • Website and device information generated through use of our website
  • Cookie and similar technology information, where applicable

We only seek to collect information that is reasonably necessary for the relevant purpose.

3. How We Use Your Information

We may use personal information to:

  • Process and fulfil orders
  • Process payments
  • Arrange delivery
  • Provide customer support
  • Respond to enquiries
  • Manage returns and refunds
  • Maintain records of transactions
  • Help protect the security of our website and services
  • Improve our website and customer experience
  • Comply with legal and regulatory obligations

We will not use personal information for purposes that are incompatible with the purposes explained to you without an appropriate legal basis.

4. Legal Bases

Where applicable, we process personal information on one or more of the following legal bases:

  • Performance of a contract
  • Compliance with a legal obligation
  • Legitimate interests
  • Consent, where consent is required

The appropriate legal basis depends on the specific processing activity.

5. Payment Information

Payments are processed through payment providers available through our Shopify checkout.

We do not intentionally store complete payment card details on our own systems.

Payment providers may process information according to their own privacy policies and applicable legal requirements.

6. Service Providers

To operate our store, we may need to share relevant information with service providers involved in areas such as:

  • Website and e-commerce hosting
  • Payment processing
  • Order fulfilment
  • Delivery
  • Customer support
  • Website security
  • Other services necessary to operate our business

We only share information where there is an appropriate reason and where required safeguards apply.

7. International Transfers

Some service providers may process information outside the United Kingdom.

Where personal information is transferred internationally, we will use appropriate safeguards where required by applicable data protection law.

8. How Long We Keep Information

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including where necessary to:

  • Fulfil contractual obligations
  • Maintain business and transaction records
  • Meet legal, accounting or regulatory requirements
  • Resolve disputes
  • Protect our legal rights

Retention periods may vary depending on the type of information and the reason it is held.

9. Your Rights

Depending on the circumstances and applicable law, you may have rights relating to your personal information, including rights to:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion of information
  • Request restriction of processing
  • Object to certain processing
  • Request data portability
  • Withdraw consent where processing is based on consent

Some rights are subject to legal conditions and exceptions.

10. Marketing

Where we send marketing communications that require consent, you can withdraw your consent or unsubscribe using the available unsubscribe option.

If you no longer wish to receive marketing communications, you can also contact us.

11. Cookies

Our website may use cookies and similar technologies.

Some cookies are necessary for the website and shopping functionality to operate.

Other cookies may be used for purposes such as preferences, analytics or other functions depending on the technologies currently enabled on our website.

Where consent is required for non-essential cookies or similar technologies, we will provide an appropriate consent mechanism.

12. Data Security

We take reasonable technical and organisational measures designed to protect personal information against unauthorised access, loss, misuse or disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

13. Children's Privacy

Our website is not intended to knowingly collect personal information from children.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, technology, services or legal requirements.

The updated version will be published on this page with a revised "Last updated" date.

15. Contact Us

If you have a question about this Privacy Policy or how we process your personal information, contact:

Home Vanta

Email: contact@domaine.com

Address:
Kiefernweg 8
53474 Bad Neuenahr-Ahrweiler
Germany

A privacy notice should explain why personal data is processed, retention, sharing and other relevant information, and should be clear and accessible.