Terms of service

Last updated: 9 October 2026

Welcome to Home Vanta.

These Terms of Service govern your use of the Home Vanta website and your purchase of products through homevanta.co.uk.

By using our website or placing an order, you agree to comply with these Terms.

1. About Home Vanta

Business name: Home Vanta

Website: homevanta.co.uk

Address:
Kiefernweg 8
53474 Bad Neuenahr-Ahrweiler
Germany

Email: contact@domaine.com

Phone: +44 7460 667522

2. Website Use

You may use this website for lawful purposes only.

You must not use the website:

For fraudulent or unlawful purposes
To interfere with website security or functionality
To attempt unauthorised access to systems or accounts
To copy or misuse website content in a way that infringes applicable rights
In a way that could damage the operation of the website

3. Product Information

We aim to ensure that product descriptions, images, prices and other information are accurate and up to date.

However, minor differences in colour, appearance or presentation may occur due to screen settings, photography, lighting or other factors.

Nothing in these Terms limits your legal rights if a product is faulty, not as described or otherwise fails to meet applicable legal requirements.

4. Prices

All prices are displayed in British pounds sterling (£) unless otherwise stated.

Any applicable delivery charges will be displayed before you complete your order.

Home Vanta currently offers free UK delivery according to the Shipping Policy.

We aim to keep pricing information accurate. If a genuine pricing error occurs, we will contact you before processing the order where appropriate.

5. Placing an Order

When placing an order, you are responsible for providing accurate information.

Before completing your purchase, you should check:

Products selected
Quantity
Delivery address
Contact details
Price
Delivery information
Payment details

You should have an opportunity to correct errors before submitting your order.

6. Order Confirmation

After you place an order, we will normally send an order confirmation to the email address provided at checkout.

An order confirmation does not necessarily mean that an order cannot subsequently be cancelled or affected by circumstances such as stock or payment issues.

7. Payment

Payment must be successfully authorised before an order can be processed.

Available payment methods will be shown at checkout.

8. Delivery

Delivery is currently available within the United Kingdom only.

Our estimated processing and delivery times are explained in our Shipping Policy.

Delivery estimates are not guarantees.

Nothing in these Terms removes any rights you may have regarding delivery under applicable law.

9. Returns and Refunds

Our Return & Refund Policy explains our voluntary 90-day return policy and how returns and refunds are handled.

Your statutory consumer rights remain unaffected.

For online purchases, consumers may have statutory cancellation rights in addition to any voluntary return policy offered by the business.

10. Faulty or Incorrect Products

If a product is faulty, defective, not as described or otherwise does not meet applicable legal requirements, please contact us.

Depending on the circumstances and applicable law, you may be entitled to a repair, replacement, refund or another remedy.

11. Intellectual Property

Unless otherwise stated, content appearing on this website, including text, graphics, logos, photographs, designs and other materials, may be owned by or licensed to Home Vanta.

You may not reproduce, distribute, modify or commercially exploit website content without appropriate permission, except where permitted by law.

12. Third-Party Services

Our website may rely on third-party services to provide functions such as payment processing, delivery, hosting, analytics or other operational services.

Those services may have their own terms and privacy policies.

13. Website Availability

We aim to keep our website available and functioning properly, but we do not guarantee that the website will always be available, uninterrupted or error-free.

We may temporarily suspend or modify parts of the website when reasonably necessary for maintenance, security or operational purposes.

14. Limitation of Liability

Nothing in these Terms excludes or limits liability where doing so would be unlawful.

Nothing in these Terms affects your statutory consumer rights.

To the extent permitted by law, Home Vanta will not be responsible for losses that could not reasonably have been expected or that arise from circumstances outside our reasonable control.

15. Events Outside Our Reasonable Control

We will not be responsible for delays or failures caused by circumstances outside our reasonable control, such as significant carrier disruption, severe weather, natural events, technical failures, government restrictions or other exceptional circumstances.

This does not affect your statutory rights.

16. Changes to These Terms

We may update these Terms from time to time.

The latest version will be published on this page and will show the relevant "Last updated" date.

Changes will not remove rights that cannot legally be removed.

17. Governing Law

These Terms are intended to operate subject to applicable law.

Nothing in these Terms is intended to deprive consumers of mandatory rights or protections that apply to them under the law.

Because Home Vanta is currently presented as a UK-facing store while the supplied business address is in Germany, the exact governing-law and business-entity wording should be confirmed before publication.